Introduction

LoVitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you contact us through our enquiry form, we may collect:

  • Your name
  • Email address
  • Phone number
  • Your message or enquiry content

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Your IP address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Time spent on pages

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide educational information
  • To improve our website and services
  • To communicate with you about our educational content
  • To comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies necessary for website functionality
  • Analytics cookies to understand how visitors use our site
  • Preference cookies to remember your settings

You can control cookie settings through your browser. For more information, see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

Under UK data protection law, you have the following rights:

  • The right to access your personal information
  • The right to rectification of inaccurate information
  • The right to erasure of your information
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

LoVitality
19 Cromwell Road
Cambridge CB1 2HF
United Kingdom

Email: [email protected]
Phone: +44 1223 802 114